AI & AUTOMATION

AI & automation are reshaping how government departments deliver services, make decisions and manage workloads. This track explores how emerging technologies are being applied in practical, measurable ways to improve public sector performance and efficiency.

From intelligent workflows and process automation to ethical AI implementation, hear how government teams are navigating innovation while ensuring transparency and accountability.

What We’ll Cover

⚙️ Process automation in service delivery and internal operations

🤖 AI in public policy, compliance and data analysis

📜 Ethical and responsible use of AI in government

🧩 Real-world case studies of AI implementation

🧠 Machine learning, NLP and decision-support tools

Who Should Attend

🧭 Heads of Digital and Transformation

💡 Technology and Innovation Leads

💼 CIOs, CTOs and automation specialists

📊 Data scientists and analytics teams in government

🧑‍💼 Service delivery, citizen experience and back-office teams

Why You Should Attend

📌 See how AI and automation are being applied in real government use cases

⚡ Learn how to improve efficiency, accuracy and responsiveness in service delivery

📚 Understand the policy, ethics and governance frameworks guiding AI in the public sector

🤝 Connect with peers exploring intelligent technologies across departments

Explore how AI is transforming Australia’s public sector

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